Site Safety Coordinator

Full-time Description About Interfaith Community Services:As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts more than?20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually.If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!What You'll Do:In the Site Safety Coordinator role, you’ll ensure a safe, secure, and welcoming environment for all participants, staff, and visitors. This role integrates traditional safety and security responsibilities with trauma-informed care principles—prioritizing dignity, respect, and non-escalatory communication while responding to incidents. The site safety coordinator works proactively to prevent conflicts, de-escalate tensions, and support a community culture of mutual respect for clients, visitors, and staff, in support of the mission and objectives of Interfaith Community Services.ESSENTIAL DUTIES AND RESPONSIBILITIES:Provides a visible presence inside and outside agency facilitiesMaintains a safe and secure environment for clients, visitors, and staff (drug-, alcohol-, and violence-free)Responds to and reports of suspicious behavior to prevent illegal or inappropriate activities, loitering, theft, unsafe conditions, and potential conflictsConducts welfare checks on clients within the premisesPerforms hourly security and safety sweeps of the buildingSecures windows, doors, and building entrances at the proper time and sequenceWarns violators of policy infractions and removes clients barred from agency premises in accordance with protocolsObserves and reports unusual activity or potentially dangerous situationsNotifies law enforcement if a situation escalates or presents a dangerPromptly notifies supervisor and other appropriate staff of problematic client behaviors, compliance issues, or other concernsConducts inspections and searches as assignedAccurately records all emergency, disciplinary, and other events that occur during scheduled shiftsImmediately reports medical emergencies to appropriate agenciesAdministers First Aid/CPR as trainedFollows agency protocols and standard procedures in emergency situationsCoordinates utilities checks, fire drills, and other safety inspections to ensure compliance with Federal, State, and Local standardsAssists staff with cleanup (washing dishes, cleaning counters, laundering of linens, etc.) as neededAssists program team members with minor maintenance (replace lightbulbs, trash disposal, etc.)Ensures properties meet standards to pass all required inspectionsDemonstrates a positive role model for clients through consistent, fair, and respectful interactionsUses de-escalation techniques to address behavioral concerns without re-traumatizationMaintains professional boundaries while fostering a safe, welcoming environmentAppropriately responds to signs of distress, fear, or agitationMaintains effective communication with staff throughout each shiftKeeps staff and management informed of any safety, discipline, or compliance issues, including suspected drug useParticipates in all staff meetings and required trainingPerforms additional duties as assigned to support the safety and mission of the organization Requirements Who You Are:You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:High School Diploma or equivalent, requiredValid CPR, Basic Life Support (BLS) and First Aid certificate/s to be completed within three (3) months of hire1+ years of work experience in a shelter, social services or nonprofit setting, preferredExperience working with severely mentally ill, medically fragile, and homeless populations, preferredBilingual (Spanish/English), preferredSKILLSETS / ADDITIONAL REQUIREMENTSAbility to respond calmly and professionally to crisis or emergency situationsAbility to prioritize, multitask, and meet multiple deadlines in fast-paced, high-pressure environmentsStrong organizational skills with excellent attention to detail and accuracyAbility to work independently while exercising sound judgmentWorking knowledge of mental health, co-occurring disorders, substance use treatment models, and crisis interventionKnowledge of adult development and community and social service resourcesExcellent written and verbal communication skillsAbility to work effectively within multidisciplinary and collaborative teamsAbility to communicate professionally with a diverse workforce and maintain positive working relationships across all organizational levelsDemonstrates teamwork, cooperation, and a strong sense of urgencyAbility to establish and maintain appropriate professional boundaries with clientsCommitment to maintaining confidentiality of client and employee informationProficiency in Microsoft Office (Word, Excel, Outlook)WORKING CONDITIONS / PHYSICAL REQUIREMENTSThe physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.Work is performed primarily in a residential, shelter, or housing facility with regular on-site presencePosition may require rotating shifts, including evenings, nights, weekends, and holidaysFrequent use of computers, phones, and standard office equipmentFrequent interaction with residents, including individuals experiencing mental health challenges, substance use disorders, or acute stressModerate physical activity, including standing, walking throughout the facility, stair use, and occasional lifting of supplies or equipmentAbility to perform tasks requiring manual dexterity, including keyboarding, filing, and handling office materialsWork environment may be fast-paced and unpredictable, requiring flexibility and adaptabilityAbility to occasionally move, lift, carry, push, or pull materials weighing up to 25–30 poundsAbility to bend, stoop, reach, and grasp as necessary to perform essential job functionsAbility to communicate effectively and exchange information verbally and in writingAbility to perform essential job functions with or without reasonable accommodationPotential exposure to contagious diseases, hazardous chemicals, and bodily fluids, requiring adherence to infection control and safety protocolsLocation: On-site/OnsideHours: Sunday-Thursday: 10pm-6:30amHourly Rate: $22.00-$24.33EMPLOYMENT BENEFITSPaid Time OffPaid Holidays – 13 scheduledFlexible Work SchedulesMedical, Dental, and Vision InsuranceAD&D / Group Life InsuranceFlexible Spending Accounts – Medical and Dependent CareMatched 401(k) Retirement PlanEarly Release Days!Work Anniversary BonusesTuition Reimbursement and Public Service Loan Forgiveness EligibilityEmployee Assistance Plan (EAP)Home Ownership Assistance ProgramCasual Work EnvironmentProfessional Growth and Career Development OpportunitiesInterfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.