Medical Billing Software Specialist

ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.

Position Summary

The Medical Billing Software Specialist is responsible for the optimization, support, and ongoing configuration of the organization’s Electronic Health Record (EHR) and Practice Management (PM) systems. This role serves as a key liaison between clinical staff, administrative teams, and IT to ensure efficient workflows, data integrity, regulatory compliance, and high system usability.

Key Responsibilities

System Administration & Support

• Maintain and support EHR and PM systems, including user setup, security roles, templates, and configurations
• Troubleshoot system issues and coordinate resolution with vendors or internal IT teams
• Monitor system performance and recommend improvements

Implementation & Optimization

• Lead or support EHR/PM system configurations, upgrades, and integrations
• Analyze clinical and administrative workflows; recommend and implement system enhancements
• Configure templates, forms, order sets, and billing workflows to improve efficiency

Training & User Support

• Train clinical and administrative staff on EHR/PM functionality and best practices
• Develop user guides, training materials, and documentation
• Provide ongoing support and serve as a subject matter expert (SME)

Data Management & Reporting

• Ensure data accuracy, integrity, and proper system usage
• Generate reports for clinical, operational, and financial analysis
• Support quality reporting programs (e.g., MIPS, HEDIS, etc.)

Compliance & Security

• Ensure systems meet regulatory requirements (HIPAA, CMS guidelines, etc.)
• Assist with audits, data security protocols, and access controls
• Maintain confidentiality and data protection standards

Vendor & Stakeholder Coordination

• Act as primary point of contact for EHR/PM vendors
• Collaborate with leadership, providers, billing teams, and IT staff
• Manage tickets, upgrades, and system changes with vendors