Position SummaryThe Director of Quality & Training / RA Supervisor ensures high‑quality resident care, staff development, and regulatory compliance within the CBRF. This hands‑on leader oversees training, coaching, quality assurance, and works alongside caregivers for 20 hours per week as a Resident Assistant. The role collaborates closely with nursing, leadership, and families to support consistent, person‑centered care.Key ResponsibilitiesTraining & Staff DevelopmentLead onboarding and ongoing training for RAs and CNAs.Provide hands‑on coaching, mentoring, and performance feedback.Ensure all training meets state and regulatory requirements.Conduct CBRF fire safety and emergency preparedness training.Quality & ComplianceMonitor care delivery for regulatory and policy compliance.Perform audits, observations, and follow‑up coaching.Partner with nursing to align clinical oversight with daily care.Identify and implement quality improvement actions.Care Execution & Floor LeadershipWork 20 hours weekly as an RA providing direct care.Model professionalism, teamwork, and resident‑centered care.Support all shifts and assist with ADLs, safety, and engagement.Coaching & SupervisionSupervise RAs during assigned shifts.Provide real‑time coaching and problem‑solving support.Assist with performance management and staffing needs.Conduct annual RA performance reviews.Collaboration & CommunicationWork closely with nursing, leadership, and families.Participate in meetings, care planning, and quality initiatives.ScheduleFull‑time, salariedTypical hours: 10:30am–7pm or mixed AM/PM shiftsTwo weekend shifts per monthBlend of administrative and direct‑care dutiesQualificationsRequired3+ years in a CBRF or Skilled Nursing FacilityDirect resident care experienceStrong understanding of caregiver workflowsAbility to coach and mentor entry‑level caregiversPreferredSupervisory or coaching experienceTraining or quality assurance backgroundStrong communication and organizational skillsEncouraged BackgroundsExperienced RA or CNA (5+ years)PTA, OTA, or LPNKey CompetenciesHands‑on, approachable leadershipPassion for staff developmentStrong attention to detail and complianceAbility to balance admin and direct careTeam‑oriented and relationship‑focusedBenefitsHealth, dental, and vision insurance (70% employer‑paid)PTO and paid holidaysComplimentary mealTuition reimbursement (up to $10,000 every two years)Employee Assistance ProgramEmployer‑paid life and LTD insurance401(k) with matchHealth Savings AccountBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offRetirement planTuition reimbursementVision insurance