DescriptionPosition Description: Works with all departments to ensure company’s quality standards and procedures are met. Major Areas of Responsibilities Include: Quality Supports Quality Manager in documentation & resolution of customer-related quality issues Trains teams in quality issue resolution and understanding of quality goals Develops and implements QC documentation and procedures Maintains a current and accurate training database Trains teams and new hires on new and relevant documents and work instructions. Manages document control, including web-based document control systems (KMS) Inspects and evaluates procedures and processes for production Supports Quality Manager in reporting status of quality system for management review Assists in writing and monitoring corrective & preventive action reports Creation of Certificates of Compliance (COC) for all finished products as required Maintains daily QC inspection records Maintains quality management system Performs other duties as assigned Logistics Scheduling and management of all outbound customer shipments within Mauser’s Logistics portal and customers’ portals, as required Creation of international shipping documentation: commercial invoices, USMCA documents Creation of small package shipments for samples and customer orders Maintenance of shared shipping calendar Production and Operations Support Creates production work order packs and stages them for production, including printing bundle labels for finished products Daily updates to production schedule with previous day’s production quantities Enters scrap from previous day’s production into SAP Receives completed production paperwork daily from shop floor and prepares it to go to shipping when the order is due to ship Required Knowledge, Skills, and Abilities: Bachelor degree in related field is preferred or equivalent business experience Detail oriented, team player and excellent communication skills Knowledge of UN/DOT regulation is preferred Experience with standards such as ISO and BRC is preferred Proficient in Microsoft Suite SAP experience preferred