Orthopedic Rehab Specialist

The primary responsibility of this role is for a Licensed Physical Therapist to remotely monitor patients, via audio/visual technology, while the patient is using the PortableConnect and other related devices.  This role is key to ensuring patients have a safe and positive experience while fully complying with their prescribed treatment plan, in order to achieve optimal health outcomes.  This is in a 24/7 environment. 

Other duties are as follows: 

• Licensure Compliance: Maintain active licensure requirements in all applicable states, or commit to pursue licensure in all applicable states.   

• Clinical Support: Use clinical expertise to respond to patient inquiries and concerns in a reassuring and empathetic manner as it relates to their ongoing progress with their prescribed treatment plan. 

• Clinical Oversight:  Supervise and approve Patient Monitoring Assistants’ work. 

• Proactive mitigation: Monitor, anticipate and mitigate potential disruptions to patient monitoring workflows to ensure they are fast and accurate. 

• Data Tracking and Reporting: Maintain accurate records of patient interactions and progress in compliance with company policies. 

• Patient Education and Support: Educate patients on the benefits and importance of the prescribed medical device, and provide motivational counseling that generates excitement and commitment to its consistent use. 

• Interdepartmental Coordination:  Establish, monitor, and maintain key performance metrics that would be in alignment with other departments’ metrics, and participate in recurring meetings with those departments to ensure operational success at a patient level.